Politique de remboursement

LGBrewTeaQ Return & Refund Policy

Due to the consumable nature of our products, all sales of coffee and tea are final once opened. We are unable to accept returns or issue refunds on opened products.

Unopened Products: If you are unsatisfied with your purchase, unopened and unused items may be returned within 7 days of delivery for a full refund. Items must be in their original, sealed packaging.

Damaged or Defective Items: If your order arrives damaged or defective, please contact us within 7 days of delivery at [your email] with a photo of the damage and your order number. We will replace the item or issue a full refund at no cost to you.

How to Initiate a Return: Email us at [your email] with your order number and reason for return. We will provide return instructions within 2 business days.